1. About These Terms

These Terms and Conditions ("Terms") apply to the website otherbooksonline.com and any purchases made through the website.

The website and online store are operated by Other Books ("Other Books", "we", "us", or "our").

Throughout these Terms, references to "you" or "your" mean the person accessing the website, creating an account, or purchasing products from us.

By accessing or using our website, you agree to comply with these Terms together with any additional policies referenced here, including our Privacy Policy and Refund or Return Policy.

2. Using Our Store

You may use our website only for lawful purposes and in accordance with these Terms.

By placing an order, you confirm that you are legally capable of entering into a binding transaction or that you are acting with the authorization of a parent, guardian, organization, or other person where legally required.

You agree that the information you provide while placing an order or creating an account will be accurate, current, and complete.

You must not use our website in any way that may damage, interfere with, overload, disrupt, or compromise the website, Shopify platform, payment systems, or services used to operate the Store.

3. Customer Accounts

Certain features of our Store may allow or require you to create a customer account.

You are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

You agree to notify us promptly if you believe your account has been accessed without authorization or your login credentials have been compromised.

We may suspend or restrict an account where reasonably necessary to protect the Store, prevent fraud or abuse, comply with law, or investigate suspected violations of these Terms.

4. Products and Availability

We make reasonable efforts to display product information, descriptions, images, editions, authors, publishers, formats, prices, and availability accurately.

Product images are provided for illustrative purposes. Minor variations in colour, cover design, packaging, printing, or other presentation details may occur depending on the product, publisher, edition, device display, or production batch.

All products are subject to availability.

Adding a product to your cart does not reserve the product or guarantee that it will remain available until checkout is successfully completed and your order is accepted.

We may limit quantities where reasonably necessary due to stock availability, publishing restrictions, suspected resale abuse, fraud prevention, or other legitimate operational reasons.

5. Pricing

Product prices are displayed on our Store and may change from time to time.

The price applicable to your purchase will generally be the price displayed during checkout when you submit your order, subject to correction of genuine errors and applicable law.

Shipping, delivery, taxes, duties, payment charges, or other applicable costs may be calculated separately and displayed during checkout where applicable.

If we discover an obvious pricing, description, or calculation error affecting an order, we may contact you before processing the affected product and provide appropriate options, including correction or cancellation where permitted by law.

6. Orders and Order Acceptance

When you submit an order through our Store, you are making an offer to purchase the selected products subject to these Terms.

Receiving an automated order confirmation does not necessarily mean that we have finally accepted or dispatched every item in your order.

An order may be subject to payment authorization, fraud checks, stock availability, address verification, and other reasonable processing requirements.

We may decline or cancel an order where reasonably necessary, including where:

• The product is unavailable;
• Payment cannot be authorized or verified;
• The delivery address cannot be serviced;
• There is an obvious pricing or product-information error;
• We reasonably suspect fraud, unauthorized activity, or abuse;
• Processing the order would violate applicable law or restrictions.

If an order is cancelled after payment has already been collected, we will arrange an appropriate refund for the cancelled portion using the applicable payment method, subject to our payment provider's processing time.

7. Payments

Payment methods available to you will be displayed during checkout and may vary depending on your location, order, currency, or payment provider.

Payments may be processed through Shopify and third-party banks, payment gateways, card networks, or financial service providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment providers may perform verification, authentication, fraud-prevention, or authorization checks before approving a transaction.

We are not responsible for delays caused solely by your bank, card issuer, payment network, or independent payment provider, except to the extent responsibility cannot lawfully be excluded.

8. Shipping and Delivery

Shipping options, charges, and available delivery services may depend on the items ordered, quantity, weight, delivery location, and shipping method.

The applicable delivery charge will generally be shown in your cart or during checkout before you complete your purchase.

Any delivery dates or timeframes displayed by us are estimates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including courier delays, transportation disruption, weather events, public holidays, strikes, customs procedures, or incorrect delivery information supplied by the customer.

You are responsible for providing a complete and accurate delivery address.

If an order is returned to us because an incorrect or incomplete address was supplied, additional delivery charges may apply before the order can be resent, where permitted by applicable law.

9. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We will try to accommodate cancellation requests where the order has not yet been processed, packed, dispatched, or otherwise made irreversible.

Once an order has been dispatched, cancellation may no longer be possible and the order may instead need to be handled as a return under our Refund or Return Policy.

Any cancellation rights available to you under mandatory consumer law remain unaffected.

10. Returns, Refunds and Replacements

Returns, refunds, incorrect items, faulty items, damaged products, and replacements are handled in accordance with our Refund or Return Policy and applicable law.

Eligible standard returns should generally be requested and returned within the period stated in our Refund or Return Policy.

Returned products may need to be unused, complete, and in a saleable condition unless the product is faulty, damaged, incorrect, or applicable law provides otherwise.

Approved refunds will normally be returned to the original payment method used for the transaction.

11. Website and Product Information

We aim to keep the information on our website accurate and up to date. However, occasional typographical, technical, pricing, availability, or descriptive errors may occur.

We may correct errors, update information, or make reasonable changes to website content at any time.

Book descriptions, reviews, excerpts, author information, publisher information, and similar material may include content supplied by publishers, authors, distributors, or other third parties.

Nothing on our website should be interpreted as professional, legal, medical, financial, or other specialist advice merely because a book or publication discusses such subjects.

12. Intellectual Property

Unless otherwise indicated, the website and its original content, branding, layout, graphics, design elements, text, logos, and other materials are owned by or licensed to Other Books and are protected by applicable intellectual property laws.

Copyright and other rights in books, book covers, excerpts, author photographs, publisher materials, and third-party content remain with their respective rights holders.

You may access our website for personal and lawful use.

Unless permitted by law or authorized by the relevant rights holder, you must not:

• Reproduce substantial portions of the website;
• Republish or commercially distribute website content;
• Copy or misuse our branding or logos;
• Modify, sell, license, or exploit protected material;
• Remove copyright, trademark, or ownership notices.

13. Prohibited Uses

You must not use our Store or website:

• For unlawful or fraudulent purposes;
• To violate the rights of another person;
• To submit false or misleading information;
• To distribute malware, malicious code, or harmful software;
• To attempt unauthorized access to accounts, servers, systems, databases, or payment services;
• To interfere with the security or operation of the Store;
• To scrape, crawl, copy, or systematically extract Store content in a manner that violates applicable law or our rights;
• To impersonate another person or misrepresent your identity;
• To engage in abusive, fraudulent, or deceptive purchasing activity.

We may restrict access to our Store where we reasonably believe these Terms have been materially violated.

14. Third-Party Services and Links

Our website may use or link to independent third-party services, including Shopify, payment processors, delivery providers, analytics services, video platforms, social media services, and other websites.

Third-party services may be governed by their own terms, conditions, and privacy policies.

A link to a third-party website does not necessarily mean that we endorse or control that website or all content available through it.

You should review the applicable terms and policies before using an independent third-party service.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful or would remove rights or remedies that cannot legally be excluded.

Subject to that qualification, we will not be responsible for losses caused solely by circumstances outside our reasonable control or for losses that were not reasonably foreseeable as a result of our breach.

To the extent permitted by applicable law, we are not responsible for indirect or consequential commercial losses arising from use of the website by a person acting primarily for business or commercial purposes.

The website may occasionally be unavailable due to maintenance, technical problems, network failures, platform outages, security measures, or circumstances beyond our reasonable control.

We do not guarantee that the website will operate without interruption or that every technical error will be corrected immediately.

16. Indemnification

To the extent permitted by applicable law, if your unlawful use of the website, fraudulent conduct, or material violation of these Terms directly causes Other Books to suffer a third-party claim, loss, or expense, you may be responsible for the resulting reasonable costs and liabilities.

This section does not limit any rights available to consumers under mandatory consumer protection law.

17. Privacy and Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.

Our Privacy Policy explains the types of information we may collect, how that information may be used, when it may be shared, how long it may be retained, and the privacy choices and rights that may be available to you.

18. Governing Law and Disputes

These Terms and your use of our Store are governed by the applicable laws of India.

If a concern or dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter directly.

Any dispute that cannot be resolved informally may be brought before a court, consumer commission, tribunal, regulator, or other authority having jurisdiction under applicable law.

Nothing in these Terms is intended to prevent a consumer from exercising a statutory right to bring a complaint or proceeding before an authority or forum available under applicable consumer protection law.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Store, products, business practices, technology, service providers, or applicable legal requirements.

When we update these Terms, we will revise the "Last updated" date displayed at the top of this page.

The version published on our website at the relevant time will apply to your use of the Store, subject to any rights that have already arisen under an existing order and applicable law.